Privacy Policy for Pokasf Travels

Pokasf Travels ("we", "our", "us") is committed to protecting the privacy of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pokasf.shop, or use our tourism services. By using our site or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

• Personal Data You Provide: This includes information you voluntarily give us when you book a trip, register an account, subscribe to our newsletter, request information, or contact us. This may include your name, address, email address, phone number, date of birth, passport details, payment information (though actual payment processing is handled by third-party services whose privacy policies we encourage you to review), and any specific travel preferences or requirements (e.g., dietary needs, accessibility).
• Automatically Collected Information: When you access our website, we may automatically collect certain information such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us understand how users interact with our site and to improve its functionality.
• Information from Other Sources: We may receive information about you from third-party partners, such as travel agencies or booking platforms, when you book our services through them.

2. Use of Your Information

We use the information we collect for various purposes:

• To provide and manage our tourism services, including booking tours, flights, accommodation, and other related services.
• To communicate with you regarding your bookings, inquiries, and to provide customer support.
• To personalize your experience and offer content and product offerings relevant to your interests.
• To send you marketing and promotional communications about our services, special offers, or news, where you have opted in to receive such communications.
• To improve our website, products, and services by analyzing usage trends and preferences.
• To detect, prevent, and address technical issues, fraud, or security concerns.
• To comply with legal obligations and enforce our terms and conditions.

3. Disclosure of Your Information

We may share your information with select third parties in specific situations:

• Service Providers: We may share your data with third-party vendors and service providers who perform functions on our behalf, such as airlines, hotels, tour operators, payment processors, and IT service providers. These parties are obligated to protect your data and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may disclose your personal data for any other purpose with your consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. International Data Transfers

As a tourism company, your personal data may be transferred to and processed in countries outside of your own, including countries that may not have the same data protection laws as your jurisdiction. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy, including implementing standard contractual clauses where required.

6. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA) or Switzerland, you have certain data protection rights:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies

Our website pokasf.shop uses "cookies" to enhance your experience. Cookies are small data files placed on your device. We use cookies for purposes such as remembering your preferences, analyzing site traffic, and for advertising. You have the option to accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our service.

8. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our service is not intended for anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from Children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us by phone or mail:

• Pokasf Travels
• Phone: +41 44 9885731